In this Business, Timing is Everything
And that’s to our benefit. We’ve achieved a 97.9% on-time performance rating – a statistic that most transportation companies are reluctant to track and unwilling to share.
More than a courier or messenger service, UES is a true total transportation company that cares about our customer’s businesses. As needs change, we listen and adapt…while always keeping quality, timeliness and courteous service first and foremost in our minds. With a 150+ vehicle fleet which includes Cars, Cargo Vans, Sprinters, Straight Trucks and Tractor Trailers, we respond quickly and have the flexibility to offer a wide array of value-added services at affordable rates. Shippers and consignees can monitor the progress of current orders online in real-time. They can place new orders, receive quotes and track each shipment simply, quickly and securely from their desktop.
“Customers are the focus of what we do. No company can succeed without the explicit trust of its customers. Relationships of trust are most strongly created through day to day experiences. Every customer interaction by each courier or staff member is job one. Every day our people must think about how they can make a difference; how they can create positive relationship experiences with our customers. At UES, we continue to listen, to our customers and to our employees. We value their input. We respect their opinions, and we thank them for giving us the tools to create the best total transportation company in the Midwest.”
Brad Westrom - President